Our Flat Rate Pricing
Policy

Our company takes customer service and professionalism to the
highest level with our flat rate pricing. We do not charge the customer by the hour, we charge the customer by the
job.
Here is why flat rate pricing (also called Customer Assurance
Pricing) is better:
- You the customer get an upfront quote before any work is
done so you know what it will cost before the job even starts.
- You get to decide whether you want to go ahead with the
work as per the quote given
- The price you receive is the price you pay – no hidden
surprises
- Our flat rate prices are based on having the work
completed in a timely professional manner by a licensed and certified plumber that meets and/or exceeds
industry standards and Provincial & Federal plumbing codes.
- Our flat rate pricing is modeled from our higher standards
Code of Ethics
- You never pay more for a slower
plumber
What others charge is time and materials – here is why that
kind of pricing actually costs you more:
- Unscrupulous plumbers may work slower to add on hours to
the labour costs
- You pay MORE for incompetence - Uneducated and
inexperienced plumbers cost you more by taking longer to complete the work
- You pay MORE for the plumber to run back to the shop to
get parts or tools he forgot.
- You are left fretting in uncertainty - never knowing how
much it is really going to cost until the plumber hands you the bill.
We believe that no customer should have to worry about how much
the bill will be while trying to get their home cared for. Our flat rate prices give our customers peace of mind
through assured pricing.
Click on any categories below to learn more about each of the many
plumbing services we offer by licensed & insured plumbers:
Click here to return to the home
page
© 2009 D.R. Francis
Plumbing & Heating
Ltd.
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